Frequently Asked Questions
How do I purchase a meal plan?
To purchase a meal plan, you can visit the Meal Plan Office located in room 147 of the Boundless building, or you can contact Embry-Riddle Dining Services at (386) 226-7927 or email Cherylanne.Bailey@Sodexo.com. The meal plans begin at orientation and end after final exams each semester. It's important to note that meal plans are non-transferable and can only be used by the purchaser. Freshmen are required to have the 757 Express Meal Plan, while second-year resident students must purchase the Low Rider meal plan. However, they also have the option to upgrade to any of our residential or commuter meal plans that provide a minimum of 5 meals per week.
I am a second-year student and will be living on campus. What options do I have for a meal plan?
Second-year students are required to purchase the Low Rider meal plan but may upgrade to any commuter or residential meal plan to best suit individual needs. They are required to be enrolled in a minimum of 5 meals per week. Students can upgrade their meal plan at any time, however students may only downgrade their plan within the first 10 days after Orientation begins.
If I am a third-year student living on campus, am I required to have a meal plan?
No, only first and second year resident students are required to be enrolled in a meal plan.
How do I make a change to my meal plan?
Upgrading your meal plan can be done at any time in the semester! Please note that downgrading or cancelling your meal plan must be done within 10 days after the first day of campus orientation for the current semester. Mandatory meal plans cannot be cancelled. The Red Baron meal plan cannot be cancelled once used.
If you would like to upgrade your plan or make a change to the plan that you have already selected, you can stop by the Meal Plan Office, room 147 in the Phase 2 Dorms, or contact Embry-Riddle Dining Services at (386) 226-7927.
What if I do not make any changes (Upgrade/Downgrade) to my meal plan by the 10th day after Orientation?
You will automatically be enrolled in the minimum required meal plan. First year resident students will be enrolled in the 757 Express meal plan (14 meals/week). Second year resident students will be enrolled in the Low Rider meal plan (5 meals/week).
Does Starship accept meal plans?
Starship is currently accepting Sodexo bucks, dining dollars, or credit cards for both pick up or delivery service. Meal Plans are available to be used for only pickup service at no charge.
How do I use my meal plan?
When you purchase a meal plan, you don't have to worry about carrying a credit card. All of your meals and Sodexo Bucks are securely accessed through your Eagle Card. Present your Eagle Card at any dining location to make purchases; you'll never have to worry about scrounging for change again!
If your card is lost or stolen, it can be deactivated 24 hours a day by going to the Eagle Card Center Monday - Friday 8:00 a.m. - 4:00 p.m, or by calling the Safety Office at (386) 226-6464 after hours, or simply visit: www.erau.edu/eaglecard
Will a meal plan fit with my schedule?
We understand that your class schedule can be hectic and finding time to eat is difficult. Embry-Riddle Dining Services has locations near the dorms and classrooms with hours starting at 7:00 a.m. and open until 1:00 a.m. to help fit nutritious meal into your schedule. For more information on our hours of operation, click here
Will a meal plan fit with my diet?
Do you have particular dietary needs? No problem! Our Campus Dining Services Program can accommodate your special dietary requirements. For more information, please contact our General Manager Don Feldkamp at (386) 226-7044. Also, check out our page https://eraudining.sodexomyway.com/explore/nutrition for more information regarding nutrition.
Does Starship cost more to pick up or deliver?
There is a $1.99 shipping free or you can pick up in Student Union for free.
When and where can I eat?
The meal plan period runs from 12:00 a.m. Sunday to 11:59 p.m. Saturday night. Meals are "use it or lose it" in nature. Meal plans can be used at every location on campus, including Chick-Fila, Starbucks, and Qdoba. Our hours of operation give you the flexibility to eat when it is most convenient for you. Each location has it's own hours of operation, some as early as 7:00 a.m. and some as late as 1:00 a.m.Click here for our hours of operation.
Dining Dollars and Sodexo Dollars - What is the difference?
Sodexo Bucks are exclusively available to meal plan participants and can be used at any of our on-campus restaurant locations. These Bucks expire on the last day of final exams each semester.
On the other hand, Dining Dollars can be purchased by anyone and provide a 10% discount off the regular prices. They can also be used at any of our on-campus restaurant locations. Unlike Sodexo Bucks, Dining Dollars carry over from semester to semester until you graduate or leave the school. Additionally, Dining Dollars are refundable to your student account. However, please note that Dining Dollars will expire three years after your graduation or departure from the school.
To acquire Dining Dollars, you can either visit the Meal Plan Office located in room 147 in the Phase 2 Dorms or conveniently purchase them online. After purchasing, your Dining Dollars will be loaded onto your Student account within 24 hours. If you make a purchase between Friday and Sunday, the loading process will be completed on the following Monday.
I would like to discuss my meal plan options with a Sodexo manager. How may I reach someone?
A Sodexo manager may be via phone or submitting feedback online listed below:
Phone: 386-226-7044
Email: Don.Feldkamp@sodexo.com